Volunteer Job Descriptions

Volunteers are the heart and soul of Clover Area Assistance Center.  We have so many positions available, that there is sure to be one (or more) opportunities you would enjoy.  Every day that you volunteer, you will leave CAAC knowing that you’ve made a difference in your community!

Following is a list of existing volunteer opportunities.  We often add new positions and some positions are created when someone with a certain skill set is willing to donate their time and talent.  Because all this information can be overwhelming, once you apply and have been interviewed, we generally ask volunteers to “test drive” a few positions just to get a feel for CAAC, our services, and the people we help.

Feel free to read through the descriptions, or simply Apply Now!

Front Desk

  • Computer skills/comfort required for data entry.
  • Greet new clients and/or clients needing updates or financial assistance.
  • Enter client information (new or updated) following instructions provided.


  • No computer skills required
  • Assist the Front Desk Volunteer, answer phone, make copies of forms, set up clipboards with necessary forms, greet clients as they enter and sign in any clients seeking financial assistance or needing an update.
  • Refer client to Operations Manager as needed.
  • Unlock and lock front doors at opening and closing.

Financial Counselor

  • Computer skills and comfort level required
  • Counsel clients on budgeting techniques.
  • Review bill(s) with client and assess eligibility potential
  • Make decision regarding financial support according to agency guidelines
  • Work with vendors and client to negotiate payments.
  • Maintain record of action taken in database and daily report

Pantry Intake

  • Computer skills and comfort level required
  • Requires ability to work compassionately with clients
  • Maintain record of action taken in database and daily report


  • No computer skills required
  • Some lifting necessary
  • Accompany and assist client as they shop in Full Choice Pantry


  • Some heavy lifting required
  • Keep shelves stocked with food according to CAAC allowance guidelines.
  • Break down and repackage large items into useable sizes.
  • Keep shelves and food items clean.
  • Rotate stock so oldest items are used first.
  • Break down all boxes by the end of the shift.
  • Weigh/record donations received and move to sorting area.
  • Sort new items as time permits and move items to warehouse.

Second Harvest Shopper

  • Hours: Thursdays 8-1
  • Some heavy lifting required
  • One shopper drives large bobtail truck.
  • Work in teams of 3
  • Truck travel to Second Harvest; selecting food for purchase; unloading food
  • Also requires picking up backpacks and delivering to schools.

The Benefit Bank

  • Computer skills required
  • Special training required
  • Meet one-on-one with clients for 1 – 1 ½ hours to identify benefits eligibility

Living Basics Class (LBC) Instructor

  • No computer skills required (unless teaching a Computer Skills Class)
  • Preference for individuals with teaching/training background
  • Classes generally run for 1 – 2 hours at varying times monthly, depending on course content.
  • Different curricula available

Administrative Assistant (Multiple Positions)

  • Computer and organizational skills required
  • Duties may include filing, preparing reports, recording data, preparing letters, preparing mailings